Healthcare · CareCross Hospital
OPD-to-billing platform for a multi-specialty hospital
Digitised patient records, OPD queueing and insurance billing for a 200-bed hospital.
-35%
OPD wait time
-73%
Claim rejections
3 systems
Records unified
Problem
Patient records lived across three disconnected systems, OPD wait times were unpredictable, and insurance billing errors were causing payment delays of over a month.
Solution
We consolidated records into a single EMR, added digital OPD queue management with SMS updates, and built an insurance-ready billing module with automated error checks.
Result
Average OPD wait time fell by 35%, and insurance claim rejection rate dropped from 22% to 6%.
Key features delivered
Unified EMRDigital OPD queueInsurance-ready billingPharmacy inventory sync
Technology used
Next.jsNode.jsPostgreSQLAWS
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